The Transforming Chaplaincy Certificate of Completion in Spiritual Care Management and Leadership is a direct response to the professional needs and wishes of chaplains and patient experience leaders in healthcare settings across the country. One-on-one patient service is only half of the chaplain’s overall work experience; the other half is how the chaplain fits into the interdisciplinary medical team and the administrative structure of the system.

“This program builds on Transforming Chaplaincy’s landmark contributions to spiritual care. Participants will be more effective in demonstrating the advantages of research-informed spiritual care and help institutions advance their missions through even greater attention to patient needs.
-Timm Glover, SVP Mission Integration, Ascension Healthcare


“Chaplains must be able to articulate their value to their healthcare leaders and demonstrate why spiritual care is an essential component of quality patient care services. Transforming Chaplaincy’s training in Spiritual Care Management will ensure they can do just that.”
-Dr. Ronald Oliver, president, APC


“I’m so gratified to see Transforming Chaplaincy take the lead in training spiritual care managers. Our educators know that patient interaction is only one part of the job: navigating institutional frameworks and advocating for spiritual care is an absolute must.”
-Rev. Amy Greene, Board Chair, ACPE
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Transforming Chaplaincy launched its inaugural cohort of this program in September 2019. Twenty-one chaplain managers and chaplains from across the US gathered at Rush University Medical Center on September 18-20. We have had to suspend the course for the 2020-2021 academic year due to the pandemic; further information can be found hereWe are tentatively planning on resuming, fall 2021.  The Certificate is a joint project of Transforming Chaplaincy and Rush’s nationally-rank Department of Health Systems Management. The sessions also included time for networking and for participants to begin to plan their Applied Learning Projects (ALPs). The curriculum now shifts to monthly video conferences and webinars. Participants will return in May 2020 for the final in-person sessions and presentations of their ALPs.  Participants who complete the course will receive 45 contact hours and be prepared not only in interpersonal effectiveness but also the ability to manage spiritual care services within complex healthcare systems. Competencies covered include:

  • Health System Awareness and Business Literacy – Financial Skills

  • Health System Awareness and Business Literacy – Information Technology Management

  • Process and Quality Improvement

  • Community Collaboration

  • Relationship & Network Development

  • Change Leadership

and more.